Payment Methods

PayPal payment system supports VISA, MasterCard, Discover, eCheck and PayPal (gain 1% off the product price)。

PayDollar payment system supports credit cards including: VISA and MasterCard.

 

For Check and Money Order, please make it payable and send to:


Toll-Free no.: 1-408-262-0613
Fax: 510-445-1442

Please write down Order Number at the back of your Check/Money Order.

Note:

1. Any purchase over US$400, please pay by BANK TRANSFER or MONEY ORDER. Thanks for your cooperation!
2. Credit terms are not available.

Tax

The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and to be paid by the customer.

Security Guarantee

Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

Refund

After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost, tax and delivery less any re-stocking fees (where applicable). Delivery and Service Chargers will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.

Returns

It is our goal to provide our customer 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (no shipping cost will be refunded unless it is proved that the return is a result of our error). Prior to returning a product, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the product was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee.

It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if you want to return the product for any reason.

All offers and prices are subject to change without notice.

Payment Methods  Shipping Policy  Warranty Information  Conditions of Use  RMA